Refund and Returns Policy

Papachann Non-Veg Pickels

At Papachann, we strive to provide you with high-quality non-vegetarian pickles. We want you to be completely satisfied with your purchase. Please read our refund and returns policy carefully:

  1. Returns:
    • Damaged or Incorrect Items: If you receive damaged or incorrect items, please contact us within 24 hours of receipt.
      • Provide details such as your order number, description of the issue, and photographic evidence if possible.
      • We may request the return of the product for inspection or provide instructions for disposal.
      • Upon verification, we will offer a replacement or issue a refund for the affected items.
    • Quality Concerns: If you are unsatisfied with the quality of our pickles, please contact us within 24 hours of receipt.
      • Describe the issue and provide details such as your order number.
      • We may request the return of the product or photographic evidence.
      • Depending on the circumstances, we will offer a replacement, exchange, or refund.
  2. Refunds:
    • Eligibility: Refunds are issued based on the original payment method used at the time of purchase.
    • Processing Time: Refunds are typically processed within [X] business days after approval.
    • Non-Refundable Items: Certain perishable goods or items that have been opened or used may not be eligible for a refund.
  3. Cancellation:
    • Order Cancellation: You may cancel your order before it has been processed for shipment.
    • Refund for Canceled Orders: If your order is canceled before shipment, a full refund will be issued to the original payment method.
  4. How to Initiate a Return or Refund:
    • To initiate a return or request a refund, please contact our customer service team at [contact information].
    • Provide your order number and details of the issue. We may require additional information or evidence to process your request.
  5. Contact Us:
    • If you have any questions or concerns about our refund and returns policy, please contact us at [contact information].
    • Our customer service team is available to assist you and address any issues promptly.